Privacy policy
1. Introduction
Welcome to The Glow Club! We are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you shop with us online or in-store. By using our services, you consent to the practices described in this policy.
2. What We Do with Your Information
When you make a purchase from our store, we collect personal information such as your name, address, email, and payment details. We also collect information about your browser and IP address to improve your shopping experience and understand how you interact with our website.
- Order Processing: We use your personal and payment information to process your orders and manage transactions.
- Communication: With your permission, we may send you promotional emails about our store, new products, and updates.
- Site Analytics: We use Google Analytics to track and analyze site usage to improve our website and services.
3. Consent
How Do We Obtain Your Consent?
By providing us with personal information to complete a transaction, verify your credit card, or arrange for delivery, you consent to our collection and use of that information for those purposes. For marketing purposes, we will ask for your explicit consent.
How Can You Withdraw Your Consent?
You can opt out of receiving marketing communications or withdraw consent for the collection and use of your information at any time by contacting us at enquiry@theglowclubnz.com or by mailing us at:
The Glow Club
8/270 Broadway, Newmarket,1023
4. Disclosure of Your Information
We may disclose your personal information if required by law or if you violate our Terms of Service.
5. Payment Processing
Our online payments are processed through Verifone. Verifone complies with PCI-DSS standards to ensure secure handling of credit card information. For more details, refer to Verifone’s policies.
6. Third-Party Services
We use third-party service providers to assist with various aspects of our business. These providers may have their own privacy policies for how they handle your information. We encourage you to review their policies, especially if they are located in jurisdictions different from New Zealand.
Links: Clicking on links to other sites from our store may lead you to other websites with their own privacy practices. We are not responsible for those sites' privacy policies.
7. Security of Your Information
We follow industry best practices and PCI-DSS requirements to protect your personal information from loss, misuse, or unauthorized access. We use SSL encryption for secure transmission of credit card data.
8. Cookies
We use cookies to improve your experience on our website. You can opt out of cookies by adjusting your browser settings, though this may affect your use of certain features on our site.
Cookies We Use:
- _session_id: A unique token for your session.
- _shopify_visit: Tracks visits to our site.
- _shopify_uniq: Counts the number of visits by a single customer.
- cart: Stores information about your cart contents.
- _secure_session_id: A token for secure sessions.
- storefront_digest: Checks if the current visitor has access.
- PREF: Tracks visits and referrer information.
9. Age of Consent
By using our website, you confirm that you are at least 18 years old or have consent from a parent or guardian to use our services.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date of the revision.
11. Accessing and Correcting Your Information
You have the right to access and request corrections to your personal information. To exercise these rights, email us at enquiry@theglowclubnz.com with proof of identity and details of your request. We may charge a reasonable fee for providing copies of your personal information.
12. Contact Us
For questions about this Privacy Policy, our practices, or to request access or corrections to your personal information, contact us at:
The Glow Club
8/270 Broadway, Newmarket, 1023
Email: enquiry@theglowclubnz.com
We are committed to ensuring your privacy and will address any concerns promptly.